Have a Question?

FAQ

We are here to help you 7 days a week and we always try to respond within 2-4 hours. Plus, you can find most answers to your questions right on this page.

We send our parcels via Hermes courier 2-4 day delivery from only £3.99. 

Our sweets are supplied in resealable bags, and will keep for at least 6 months (if they last that long!)

Yes! We have sweet selections which are vegan and gluten free.

Yes, you can see a full list of ingredients here.

Unfortunately, for health and safety reasons, we are unable to accept returns. However, if your order arrives damaged, please contact our customer service team for assistance.

We use Stripe, and you can pay for your order with your credit or debit card.

Contact Us

For more information please use the contact us form or send an email to: help@candycollections.co.uk

© 2020 The Butterfly Confectionery Co. Ltd T/A Candy Collections